We started in a Los Angeles warehouse, watching drivers waste an hour each morning figuring out their routes by hand. We decided to fix that.
DeliverLoop was founded in 2021 by Carlos Mendez, who spent five years running logistics for a mid-sized e-commerce retailer in Los Angeles. Every day, his dispatch team manually sorted delivery stops into routes using spreadsheets, phone calls, and gut instinct.
The waste was obvious: drivers criss-crossing neighborhoods, customers calling to ask where their packages were, and failed deliveries that meant scheduling another attempt the following day. Carlos knew there had to be a better way.
He built the first version of DeliverLoop in 2021 with a small team of engineers and logistics veterans. The goal was simple: give any delivery operation - small or large - the same smart routing that big freight carriers use, without needing an IT department to set it up.
Not just the big players with massive budgets. Every local courier, regional retailer, and growing e-commerce brand deserves routes that work.
We show customers exactly what the data says, even when the news is not great. No inflated benchmarks, no hidden limitations in the fine print.
Every feature starts with a real dispatch problem. We spend time in warehouses and depots because that is where the insight is, not in a conference room.
A new customer should see measurable route improvement in their first week. We measure success in miles saved and deliveries completed, not in features shipped.
Good software does not need a 40-page manual. Dispatch managers and drivers should be able to use DeliverLoop from day one without any training.
Smarter routes mean fewer miles driven, which means less fuel burned. We take the environmental impact of last-mile delivery seriously and measure it.
We design for the people holding the steering wheel, not just for the dispatcher. Routes that make sense for drivers lead to better outcomes for everyone.
Read about how we work, meet the team, or get in touch directly.